1507 Grimm Drive
Erie, PA 16501
Phone: 814-459-3663
info@eriefoodbank.org
Mon – Fri, 8:00 a.m. – 4:00 p.m.

1507 Grimm Drive
Erie, PA 16501
Phone: 814-459-3663
Mon – Fri, 8:00 a.m. – 4:00 p.m.

FAQ

FAQ

How do I become a volunteer?

The first step is to e-mail  volunteer@eriefoodbank.org or call (814) 459-3663, ext. 106 and let us know that you'd like to learn more about becoming a volunteer.  An e-mail or voice mail does not automatically sign you up, but it shows your interest. You will receive a response within 2-3 business days to schedule you for Volunteer Orientation.
 

Do I have to attend orientation in order to become a volunteer?

Orientation is a required step in becoming a volunteer as it acquaints new volunteers with our facility and policies as well as the projects you will be working on. It also helps you to get to know other volunteers that you’ll be working alongside. We have set aside multiple dates and times each month for new volunteers to attend orientation. Please see our Volunteer Calendar for orientation dates.
 

I want to volunteer, but I never know my schedule in advance.  Can I just show up? 

Unfortunately, we cannot accommodate walk-in volunteers. All volunteer shifts have a maximum capacity due to space and resource limitations. It is our goal to provide the best possible experience for each of our volunteers. It is important for us to know in advance when you are coming in order to provide the proper supplies and supervision to get the job done.
 

Do I have to volunteer for the entire shift?

The success of our projects depends on our volunteers. For that reason that we ask that our volunteers arrive on time for the beginning of their shift and commit to a minimum of 1 ½ hours of service. 
 

What do I need to wear when I volunteer?

All volunteers MUST wear closed-toed shoes at Second Harvest. You should wear comfortable clothing that you don’t mind getting dirty. The warehouse tends to be hot in the summer and chilly in the winter, so layered clothing is suggested. 
 

Can I schedule a group?

Yes! Our volunteer projects can accommodate groups of various sizes and can provide team building opportunities. We have special shifts set aside for large groups of 10-25 volunteers. We ask that groups schedule at least 1 week in advance. Please contact our Volunteer Coordinator at volunteer@eriefoodbank.org to discuss potential volunteer dates for your group.
 

 Can I bring more people in my group than what I originally signed up for?

Unfortunately, we cannot accept walk-in volunteers. It is important that you let the volunteer coordinator know if your group has increased (or decreased) in size. We can accommodate up to 25 volunteers per shift in order to have adequate supervision and ample supplies. If your group has significantly increased or decreased, we may need to reschedule your group to another date or make the shift available for additional volunteers. 
 

Can children volunteer at the food bank?

Yes! We would love for your family, school or youth group to join us. Volunteering is a great way to teach children that giving back to the community is a rewarding experience. We ask that a parent or guardian attend orientation with all children. After completion of the orientation, children 13-17 years of age are able to return to volunteer on their own. Children 6-12 years of age must be accompanied by an adult during every volunteer shift.

For groups of children we ask the following:

1 adult chaperone for every 5 children ages 6-12
1 adult chaperone for every 10 children ages 13-17 (2 adults must accompany groups with 11-25 children)
The food bank can accommodate groups up to 25 volunteers per shift. Please keep this in mind when calculating children and chaperones.
*Adult chaperones must be willing to accept responsibility for each youth in your group. 
 

What kind of things will I be doing when I volunteer at Second Harvest?

    Please click here for more information regarding our volunteer projects.
 

What if I am no longer able to attend my scheduled volunteer opportunity?

Please contact the volunteer coordinator as soon as possible if you are unable to attend your scheduled shift. The sooner you can let the volunteer coordinator know the better, so that we are able to schedule another volunteer in that time slot. You can call 459-3663, ext. 106, or e-mail volunteer@eriefoodbank.org
 

Is SHFB able to accommodate the special needs of a handicapped or disabled volunteer?

We are able to accommodate special needs, but we evaluate our ability to accommodate on a situation-by-situation basis. Please call (814) 459-3663, ext. 106, to discuss your specific needs.
 

Can I use your conference room for meeting space before or after our project?

SHFB has two rooms available for meetings or luncheons. Please contact the volunteer coordinator for availability at volunteer@eriefoodbank.org  or call (814) 459-3663, ext. 106.
 

Can I volunteer at the food bank to complete my required service hours?

                            Students- We welcome student volunteers! Please see our policy on child volunteers above. We require students to schedule their service hours in advance. Our evening and weekend volunteer opportunities are popular with students and tend to fill up very quickly.
 
           Court Ordered- We accept most court-related service hours.  Contact volunteer@ereiefoodbank.org or call (814) 459-3663, ext. 106, to discuss requirements for court-related community service.

Where is Second Harvest Food Bank located?
 Click <here> for directions to Second Harvest. Please enter through the first door on the side of the building. This door has a red awning labeled “Volunteer Entrance.”